We have 4 standard service procedures for every customer, simple and reliable, to solve your worries.
1. Presale Consulted Service
We provide quality presales consulted service, help clear your requirement and provide the turnkey charging solutions. We always lisiten to cutomers' voice and make clear your deep and actual requirment.
2. Aftersale Service
24hours *7 days, our engineer are standby to provide telephone remote service, if you have any question or problem, our engineer will give solution within 1 hour.
3. Training Service
For each client, we provide technical training service including the operation training and maintenance training through all kinds of method according to customers' need.
4. Callback Service
Our engineer will moniter the performance of the charging station once it connected to the internet, if there is any unsual situation, our engineer will inform and guaide to solve and fix it. Exclusive sales manager, production manager will provice callback service and quality tracing service.